Tenant vacancies in the commercial sector are a significant issue. The philosophy of Eugene Burger Management is to maintain a close relationship with their tenants at all times. EBMC maintains a high renewal rate with tenants. EBMC is the owner’s agent, but tenants are open to EBMC supporting them and getting them through the renewal process. Tenants see EBMC as a colleague and friend at renewal time as a result of trust, which has been built between the parties.
EBMC will look at vendor contracts. They will retain those employees who have the appropriate insurance and licenses. They will retain employees who have provided the extra insured endorsement. Consequently, the managing agent and owner have protection. For retained employees and new hires, Eugene Burger Management has EBMC University. This is a training environment for their staff. They offer one-on-one training sessions and training videos. EBMC’s emphasis is to consider always the owner’s wishes regarding current staff as well as vendors. They work within that boundary to make current staff and vendors as effective as possible. This is where more training may be a part of the paradigm.
Eugene Burger Management (EBMC) works directly with owners who are considering changing property management companies. The Corporation has substantial experience with property management transition for housing communities. They discuss with property owners their feelings about existing on-site staff members. EBMC can take on the whole staff if it is the property owner’s goal. They will screen the staff for the owner. If issues come up concerning a staff member, they discuss them with the owner