Tenant vacancies in the commercial sector are a significant issue. The philosophy of Eugene Burger Management is to maintain a close relationship with their tenants at all times. The Company maintains a high renewal rate with tenants. EBMC is the owner’s agent, however tenants are receptive to EBMC supporting them and getting them through the renewal process. Tenants see EBMC as a friend and colleague at renewal time due to the trust, which has been built between the parties.
EBMC will look at vendor contracts. They will keep those employees that have the appropriate licenses and insurance. They will keep employees who’ve provided the additional insured endorsement. Therefore, the owner and managing agent are protected. For retained employees and new hires, Eugene Burger Management has EBMC University. This is a training environment for their staff. They provide training videos and one-on-one training sessions. EBMC’s emphasis is to consider always the owner’s wishes regarding current staff and vendors. They work within that boundary to help make current staff and vendors as effective as possible. This is where more training may be a part of the paradigm.
Eugene Burger Management (EBMC) works directly with owners who are contemplating switching property management companies. The Corporation has extensive experience in property management transition for housing communities. They discuss with property owners their thoughts about existing on-site staff. EBMC can take on the entire staff if it is the property owner’s intention. They will screen the employees on the owner’s behalf. If issues arise concerning an employee, they discuss them with the owner